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Customer review

Volkswagen of Oakland

2740 Broadway, Oakland, CA 94612

Reviewed by Alan L.

Last week, I purchased the VW Touareg TDI from this dealership. I must say, It was a pleasure. Most of the negotiating was done over the internet, so that made it easy, and when the terms were agreed upon, I came down to inspect the vehicle and sign the papers. It doesn’t get much easier than that.

When I came down, I was welcomed by all of the staff who kindly directed me to Howard who I had dealt with earlier in the day. This guy knows this business very well.

I inspected the vehicle, took it for a spin, then came back to sign the papers. No games. I appreciate that.

Within the last week, I had some specific questions as to the operation of the NAV/DVD unit and how it is integrated witht he rest of the vehicle. I  phoned Margot Murphy who was VERY RESPONSIVE. She put me in contact with their expert almost immediately and answered all my questions.

I traveled out of my area to get to this dealership and it was worth it. I reccomend this dealership, but with all major purchases, make sure you do your homework and research on the internet before you start price negotiations.

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