Archive

Archive for August, 2010

Volkswagen of Oakland Review

August 24, 2010 Leave a comment

Customer: Jon 
Score: 100%
Response Date: 08/24/2010
Comments: Dave Parsons was an excellent sales rep and did a very good job finding us the car I wanted at a good price!

Categories: Uncategorized

Reviews of Oakland Volkswagen

August 23, 2010 1 comment

08/23/2010
Customer: Brian
Overall great experience. Very satisfied with my new car from VW Oakland. 
CEI  100.0 

08/23/10
Customer: Jamison
This was the first new car I’ve ever invested in and VW of Oakland made the experience much easier and more enjoyable than I expected. David Patton sold me the car and was very helpful through the whole thing. I never felt like I was being pushed to sign anything and he was clear about all the details of the car and all the fine print. My paperwork was a bit of an issue, but that was in my end. David and Doug did their best to make it work out for me and they did. I really appreciated being able to do business with seemingly honest and integrity based salesmen and would strongly recommend VW of Oakland to anyone looking to do legitimate business. I love my car and can’t wait to start using it for work! 
CEI  100.0

Categories: Uncategorized

A great review

August 20, 2010 Leave a comment

8/16/2010
Nathan C.

I am a tough person to make happy. I especially dread walking onto used car lots and being bombarded by slippery sales people. I’ve been known to send a few home crying to their wives and mothers for having been too direct and no-nonsense.
When it came time for me to get a new vehicle, I did my research and found the VW’s were on the up and up (in regards to the Consumer Reports reviews, which is about the only thing I trust these days). So shopping I went.
When I arrived at VW Oakland, I was met by Keith. He was not only super chill and “no pressure”, he was respectful of my space and kept his distance when I said I was just looking.
When I had narrowed the field of possible purchases, I was crystal clear of what I was going to spend and made it clear to Keith that I wasn’t in the mood to negotiate or go back and forth with sales tactics.
He was quick to reach out to the sales manager and financing people at the dealership and came back with a bottom line offer. I didn’t have play games, deal with double-speak or any other shenanigans. We had a deal on paper soon thereafter. From beginning to end, they were clear about what they could and could not do in regards to the deal I was looking for. They didn’t mess around and try to lure me into anything I wasn’t totally comfortable with.
At the end of the day, I drove off I a great 2008 VW Jetta for the price I wanted and the warranty that made me feel totally secure.
I would absolutely refer a friend to VW of Oakland. Given, you need to do your own homework and be prepared to work with them when you arrive. But when all was said and done, I never had to deal with anything but professionals. It was such a relief.

Categories: Uncategorized

Special Offer For First Time Service Customers!

August 18, 2010 Leave a comment

Categories: Uncategorized

Review for Volkswagen of Oakland

August 16, 2010 Leave a comment

Susan W.
Oakland, CA
8/16/2010

I had a very good experience buying a Jetta at VW of Oakland. I worked with Dave Parsons who was very knowledge and low-pressure. Went for a test drive. Got several e-mail bids from other dealerships. VW of Oakland said they could match the lowest bid, went in and bought the car. No hassle.

Categories: Uncategorized

Volkswagen Oakland Reviews

August 11, 2010 Leave a comment

Customer: Jeff

Score: 100%

Response Date: 08/10/2010

Comments: Chris was extremely patient and helpful as I made my selection. Once we began the actual sales process he was honest and straightforward , and he made the process go quickly and smoothly. I wood definitely recommend VW of Oakland and Chris to my friends.

Response Details

1. Thinking about your salesperson’s knowledge, and communication, skills, rate this individual’s overall performance?   10 9/9 (100%) 

2. Please rate the individual with whom you worked during the paperwork and finance phase in terms of their communications skills, professionalism and courtesy?   10 9/9 (100%) 

3. When you took delivery was your interior and exterior clean?  Yes 1/1 (100%) 

4. Rate the dealership facility in terms of vehicle selection, cleanliness, and convenience of the hours of operation?  10 9/9 (100%) 

5. How would you rate the dealership’s consideration for your time throughout the process purchase process?   10 9/9 (100%)

Customer: James 

Score: 100%

Response Date: 08/10/2010

Comments: We’re very pleased with our purchase. Michael Madamba and Michael Trac were great to work with.

Response Details

1. Thinking about your salesperson’s knowledge, and communication, skills, rate this individual’s overall performance?   10 9/9 (100%) 

2. Please rate the individual with whom you worked during the paperwork and finance phase in terms of their communications skills, professionalism and courtesy?   10 9/9 (100%) 

3. When you took delivery was your interior and exterior clean?  Yes 1/1 (100%) 

4. Rate the dealership facility in terms of vehicle selection, cleanliness, and convenience of the hours of operation?  10 9/9 (100%) 

5. How would you rate the dealership’s consideration for your time throughout the process purchase process?   10 9/9 (100%)

Customer: Kyung

Score: 100%

Response Date: 08/10/2010

Comments: Dave Parsons, my sales consultant has been kind and helpful all along the process.

Response Details

1. Thinking about your salesperson’s knowledge, and communication, skills, rate this individual’s overall performance?   10 9/9 (100%) 

2. Please rate the individual with whom you worked during the paperwork and finance phase in terms of their communications skills, professionalism and courtesy?   10 9/9 (100%) 

3. When you took delivery was your interior and exterior clean?  Yes 1/1 (100%) 

4. Rate the dealership facility in terms of vehicle selection, cleanliness, and convenience of the hours of operation?  10 9/9 (100%) 

5. How would you rate the dealership’s consideration for your time throughout the process purchase process?   10 9/9 (100%)

Customer: Dorothy 

Score: 100%

Response Date: 08/09/2010

Comments: The only problem was the value assigned my Toyota upon trade in. Should have been higher.

Response Details

1. Thinking about your salesperson’s knowledge, and communication, skills, rate this individual’s overall performance?   10 9/9 (100%) 

2. Please rate the individual with whom you worked during the paperwork and finance phase in terms of their communications skills, professionalism and courtesy?   10 9/9 (100%) 

3. When you took delivery was your interior and exterior clean?  Yes 1/1 (100%) 

4. Rate the dealership facility in terms of vehicle selection, cleanliness, and convenience of the hours of operation?  10 9/9 (100%) 

5. How would you rate the dealership’s consideration for your time throughout the process purchase process?   10 9/9 (100%)

Customer: (Anonymous) 

Score: 100%

Response Date: 08/09/2010

Comments: Excellent service – very helpful – Flexible – & finance guy is straight to the point ” No hidden charges ” “Sales Rep. JD is excellent customer service provider . Keep up the good work !!! 

Response Details

1. Thinking about your salesperson’s knowledge, and communication, skills, rate this individual’s overall performance?   10 9/9 (100%) 

2. Please rate the individual with whom you worked during the paperwork and finance phase in terms of their communications skills, professionalism and courtesy?   10 9/9 (100%) 

3. When you took delivery was your interior and exterior clean?  Yes 1/1 (100%) 

4. Rate the dealership facility in terms of vehicle selection, cleanliness, and convenience of the hours of operation?  10 9/9 (100%) 

5. How would you rate the dealership’s consideration for your time throughout the process purchase process?   10 9/9 (100%)

 

Customer: Raj

Score: 100%

Response Date: 08/04/2010

Comments: VW of Oakland has a great team in place and my experience with them has been nothing short of excellent. I would highly recommend them to anyone who is interested in getting a car (new or old) without any hassles. Thank you guys! Appreciate your help.

Response Details

1. Thinking about your salesperson’s knowledge, and communication, skills, rate this individual’s overall performance?   10 9/9 (100%) 

2. Please rate the individual with whom you worked during the paperwork and finance phase in terms of their communications skills, professionalism and courtesy?   10 9/9 (100%) 

3. When you took delivery was your interior and exterior clean?  Yes 1/1 (100%) 

4. Rate the dealership facility in terms of vehicle selection, cleanliness, and convenience of the hours of operation?  10 9/9 (100%) 

5. How would you rate the dealership’s consideration for your time throughout the process purchase process?  10 9/9 (100%) 

Customer: Philip
Score: 100%

Response Date: 08/02/2010

Comments: We had an excellent time buying our new VW. Wendy Dahlstrom was friendly, and accomodating. I would recommend OaklandVW to my friends. Philip and Sarah Bryan

Response Details

1. Thinking about your salesperson’s knowledge, and communication, skills, rate this individual’s overall performance?   10 9/9 (100%) 

2. Please rate the individual with whom you worked during the paperwork and finance phase in terms of their communications skills, professionalism and courtesy?   10 9/9 (100%) 

3. When you took delivery was your interior and exterior clean?  Yes 1/1 (100%) 

4. Rate the dealership facility in terms of vehicle selection, cleanliness, and convenience of the hours of operation?  10 9/9 (100%) 

5. How would you rate the dealership’s consideration for your time throughout the process purchase process?   10 9/9 (100%)

Customer: Joy

Score: 100%

Response Date: 08/01/2010

Response Details

1. Thinking about your salesperson’s knowledge, and communication, skills, rate this individual’s overall performance?   10 9/9 (100%) 

2. Please rate the individual with whom you worked during the paperwork and finance phase in terms of their communications skills, professionalism and courtesy?   10 9/9 (100%) 

3. When you took delivery was your interior and exterior clean?  Yes 1/1 (100%) 

4. Rate the dealership facility in terms of vehicle selection, cleanliness, and convenience of the hours of operation?  10 9/9 (100%) 

5. How would you rate the dealership’s consideration for your time throughout the process purchase process?   10 9/9 (100%)

Customer: Damon

Score: 91%

Response Date: 07/26/2010

Comments: Thanks for making this a pleasurable experience

Response Details

1. Thinking about your salesperson’s knowledge, and communication, skills, rate this individual’s overall performance?   9 8/9 (89%) 

2. Please rate the individual with whom you worked during the paperwork and finance phase in terms of their communications skills, professionalism and courtesy?   9 8/9 (89%) 

3. When you took delivery was your interior and exterior clean?  Yes 1/1 (100%) 

4. Rate the dealership facility in terms of vehicle selection, cleanliness, and convenience of the hours of operation?  9 8/9 (89%) 

5. How would you rate the dealership’s consideration for your time throughout the process purchase process?   9 8/9 (89%)

Categories: Uncategorized

VW of Oakland

August 9, 2010 Leave a comment

New & Used Volkswagen Dealer San Francisco Bay Area | New & Used Cars from Oakland Volkswagen Sales VW

Categories: Uncategorized
%d bloggers like this: